Presence · Specialist AI employeeWebsite and App Builder Capability
Builds the restaurant website, branded guest app/PWA, menu pages, SEO pages, QR entry points, and ordering/reservation widgets.
Setup needed: Brand basics, Menu, Photos or approved imagery
Live actions blockedDomain/DNS changes, Live payment checkout, Customer app publication
Demand · Specialist AI employeeAI Restaurant Host Calls
Answers eligible calls, captures caller intent, summarizes calls, and routes urgent cases to staff.
Setup needed: Managed realtime credentials, Phone or WhatsApp call eligibility, Consent/retention policy
Live actions blockedReal customer call answering, Outbound calls, Recording storage without policy
Demand · Specialist AI employeeGuest Demand Messaging Capability
Replies to WhatsApp and guest messages, recovers missed conversations, and keeps handoff visible.
Setup needed: Customer-owned WABA, Webhook verification, Templates
Live actions blockedLive WhatsApp sends, Template sends, Webhook processing without signature proof
Growth · Specialist AI employeeMarketing Capability
Creates campaigns, offers, audiences, content, and win-back plays while keeping sends approval-gated.
Setup needed: Audience source, Offer rules, Consent posture
Live actions blockedOutbound sends, Ad spend, Discount publication
Demand · Specialist AI employeeGuest Demand Reservations Capability
Captures booking requests, handles waitlists, no-show rules, table pacing, and host escalation.
Setup needed: Floor/table rules, Party-size policy, Deposit/no-show policy
Live actions blockedReservation-platform write-back, Deposits, Guest confirmations without approval
Operations · Specialist AI employeeOrders and POS Capability
Captures order intent, validates menu/modifiers, prepares POS handoff, and tracks accepted or failed sync.
Setup needed: Canonical menu, Modifier mapping, Branch/service rules
Live actions blockedPOS order export, Payment capture, Kitchen dispatch
Demand · Specialist AI employeeDelivery and Marketplace Capability
Coordinates owned delivery, third-party marketplace menus, delivery zones, courier handoff, issue recovery, and channel performance.
Setup needed: Delivery zones, Marketplace accounts, Courier rules
Live actions blockedMarketplace publication, Courier booking, Refunds or credits
Operations · Specialist AI employeeKitchen and Service Flow Capability
Coordinates KDS-style prep flow, item availability, prep timing, station routing, and service exceptions.
Setup needed: Stations, Prep times, Item availability owner
Live actions blockedKitchen dispatch, Printer/KDS writes, Live availability publication
Operations · Specialist AI employeeFloor and Table Service Capability
Runs table sections, service checklists, table turns, guest recovery, manager walks, and shift handoff without replacing staff judgment.
Setup needed: Floor sections, Service steps, Manager checklist
Live actions blockedStaff notifications, Table reassignment publication, Guest comp approval
Demand · Specialist AI employeeGuest Demand Events and Catering Capability
Handles catering inquiries, event menus, deposits, banquet notes, large-party planning, and follow-up tasks.
Setup needed: Event packages, Catering menu, Deposit policy
Live actions blockedDeposit capture, Contract send, Calendar booking
Back office · Specialist AI employeeInventory and Vendor Capability
Tracks inventory, vendors, invoices, recipe cost, waste, purchasing, transfers, and menu profitability.
Setup needed: Vendor list, Item catalog, Recipes
Live actions blockedVendor orders, Bill pay, Accounting sync
Operations · Specialist AI employeeStaff, Labor, and Training Capability
Handles staff tasks, schedules, shift swaps, training, manager logbook, tips, and payroll handoff.
Setup needed: Staff roster, Roles, Availability
Live actions blockedPayroll, Tip payout, Labor-law-sensitive schedule publication
Back office · Specialist AI employeeFinance and P&L Capability
Produces daily sales summaries, P&L, cash reconciliation, prime cost, budgets, and owner-ready finance briefs.
Setup needed: Sales source, Expense source, Chart of accounts
Live actions blockedBill pay, Accounting posting, Tax filings
Back office · Specialist AI employeeCompliance and Food Safety Capability
Prepares food-safety logs, license reminders, allergen checks, incident records, SOPs, and inspection readiness packets.
Setup needed: SOPs, Allergen matrix, License dates
Live actions blockedRegulatory filings, Legal notices, Public allergen publication
Growth · Specialist AI employeeReviews and Recovery Capability
Monitors reviews, drafts replies, opens recovery tasks, and converts service failures into playbooks.
Setup needed: Review sources, Brand voice, Escalation owner
Live actions blockedPublishing replies, Comp/refund offers, External review-network writes
Growth · Specialist AI employeeCRM and Loyalty Capability
Builds guest profiles, loyalty, VIP tags, churn prediction, birthdays, and personalized win-back.
Setup needed: Guest source, Consent state, Loyalty rules
Live actions blockedCustomer-data import, Loyalty balance changes, Personalized outbound sends
Scale · Enterprise add-onMulti-Location HQ Capability
Standardizes branch playbooks, approvals, performance benchmarks, menu propagation, and franchise controls.
Setup needed: Branch hierarchy, Brand rules, Role permissions
Live actions blockedCross-branch publication, Franchise policy enforcement, Bulk provider writes
Scale · Enterprise add-onIntegration Marketplace Capability
Connects and monitors external systems with credentials, webhooks, sync jobs, retries, and proof.
Setup needed: Provider account, Credentials, Webhook URL
Live actions blockedOAuth/token changes, Webhook production activation, Provider writes